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He proceeded to tell me there was no way that the wash did it. So bad, I actually got my phone out to record the incident.
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Not only him, but his entire team got up in my face. I went back, talked to Byron, and he was extremely rude. After we got home bout an hour later, I noticed there were a TON of scratches all over my hood. This morning, I was out with my son running errands and decided it would be fun for him to go through the wash. However, I usually go there to get the oil done because it is the closest shop. I have had terrible service here in the past as far as "customer friendliness" or "etiquette". Hands down, the rudest services I have had in awhile. Went for an oil change this morning and won't be back.
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They vacuumed the trucks out too so that was cool. Haven't had anything other than oil change on fleet vehicles done here so I can't speak to their level of service on other things but the oil changes were done properly in an appropriate amount of time. Prices are a little high on some things but corporate controls that stuff. I'm very happy with their service and speed.īig store, great car wash, good staff. I've been taking my car to this location for 9 years. They do great work but the wait is usually long. Dont visit this location.ĭidn't check my coolent, could have blown my engine. Over an hour and half for a $60+ regular oil change? No thanks. Called to check on taking my vehicle in.rude and grumpy response.